SURVEY TIME

With our recent move to our new premises we want to ensure that we’re giving you the best service possible. We have issued a survey to allow us to make plans for the future of Ayrshire Credit Union and to allow us to make the best decisions for you.

We’re offering you a chance to win £50 if you take our survey and with Summer approaching, it will make a nice bonus to any of our Members’ savings.

Kilmarnock Multi Storey

As you are now all aware the Multi storey carpark will be closing from the 26th of June 2021 permanently and that it will be demolished in due course.

We will be carrying on with our current service and with support from East Ayrshire Council, we will be relocating.  We are NOT closing.

We will be keeping you updated on this journey.  Thank you for your support at this time.

Reduced Opening Hours

To protect the ongoing service, we have reduced the opening hours to limit exposure to our staff and volunteers.

Monday/Friday: 9am-12pm
Tuesday/Thursday: 9am-12pm

We ask that members only come in if the visit is essential. Most services are available online or over the phone.

If you are concerned about anything, phone or email and we will be happy to help!

Covid Update – A message from the staff

Hi Folks,

Just a quick update from our staff at ACU. Work is ongoing to adapt out services to our new socially distanced world.

We understand that many of you are coming to terms with a lot of change and we want you to know – We are only a phone call away.

If you are worried about how to pay your loan or to continue the level of your savings, WE ARE HERE to LISTEN and SUPPORT you.

NEVER BE AFRAID to call and talk to someone – if the office is unmanned, leave a message and we will get back to you as soon as possible.

YOU ARE NOT ALONE, and we want to do all we can to make things as stress free as possible.

Corona virus (COVID-19) Service Update 02/04/20

In light of decreasing footfall, we have decided to close the office on a Saturday.

We would like to remind members that many of Ayrshire Credit Union’s services can be carried out without physically visiting our office.

For the latest information from the NHS in relation to the Coronavirus, please visit the NHS website at the link below
http://www.nhs.uk/conditions/coronavirus-covid-19/
We will keep you informed with any changes on our website and Facebook.